PHD Pharmacy & Medical Supplies
Medical supply store · Orlando
5000 W Colonial Dr Ste 100, Orlando, FL 32808
About
Located at 5000 W Colonial Dr, Ste 100, in Orlando, PHD Pharmacy & Medical Supplies serves as a local fixture for residents seeking both prescription fulfillment and medical equipment. The pharmacy distinguishes itself from larger chains by offering personalized services, including medication delivery and a selection of retail items ranging from children’s toys and puzzles to specialized medical supplies like wheelchairs and oxygen equipment. For many patrons, the establishment is a convenient neighborhood resource where staff members are known to recognize regular customers by name and provide assistance with complex medication issues. The experience at this location can vary significantly, reflecting a wide range of customer perspectives. While some visitors praise the staff for their efficiency, professional knowledge, and willingness to go the extra mile, others have reported challenges regarding communication and service interactions. The facility itself is often noted for being well-stocked and clean, providing a community-focused alternative to major retail pharmacies. As with many independent businesses in the Pine Hills area, PHD Pharmacy remains a point of active discussion among locals, drawing both loyal, long-term clients and those who have encountered difficulties with their administrative processes.
What clients say
Customer experiences at PhD Pharmacy are highly polarized, with many patrons praising the personalized, family-oriented care and delivery services. Conversely, a significant number of reviewers report instances of rude, dismissive, or arrogant behavior from the pharmacist and staff.
Strengths
- Personalized and friendly service
- Convenient medication delivery
- Helpful and knowledgeable pharmacist
Weaknesses
- Rude and dismissive staff behavior
- Issues with prescription management
- Poor communication regarding appointments
Best for
Patients seeking a local, community-focused pharmacy that offers personalized attention and home delivery services.
Opening hours
- Friday
- 9 AM–6 PM
- Monday
- 9 AM–6 PM
- Sunday
- Closed
- Tuesday
- 9 AM–6 PM
- Saturday
- 10 AM–2 PM
- Thursday
- 9 AM–6 PM
- Wednesday
- 9 AM–6 PM
Contact
- 5000 W Colonial Dr Ste 100, Orlando, FL 32808
- (407) 291-1236
- pinehillsdrugs.com